Otherwise, YouTube wouldn’t be walking away from a popular product. Though some people may have used YouTube Messages to promote their channel or to share videos with family members and friends, it’s clear this usage hadn’t gone mainstream. Child advocacy and consumers groups complain that YouTube has lured children under 13 into its digital playground, where it collects their data and targets them with ads, without parental consent. Notably, the FTC is also now following up on complaints about YouTube’s possible violations of COPPA, a U.S. The company had to shut off comments on videos featuring minors after the discovery of a pedophile ring that had been communicating via YouTube’s comments section. The video platform in February came under fire for putting kids at risk of child predators. That’s not a good look for YouTube at this time, given its issues around inappropriate videos aimed at children, child exploitation, child predators and regulatory issues.
It appears that many children had been using YouTube Messages as a sort of workaround to their parents’ block on messaging apps on their own phones, or as a way to communicate from their tablets or via web, likely without parents’ knowledge. Some said they used the feature to “talk to their mom” or because they weren’t allowed to use social media. However, based on the nearly 500 angry comments replying to Google’s post about the closure, it seems that YouTube Messages may have been preferred by many young users.Ī sizable number of commenters are complaining that YouTube was the “only place” they could message their friends because they didn’t have a phone or weren’t allowed to give out their phone number.
#MY AWAY APP YOUTUBE ANDROID#
When YouTube Messages launched, Google was also invested in Allo ( RIP), Duo, Hangouts, Meet, Google Voice and Android Messages/RCS, and was poised to transition users from Gchat (aka Google Talk) in Gmail to Hangouts Chat. Google, meanwhile, can’t seem to stop itself from building messaging apps and experiences. Most people today are heavily invested in their own preferred messaging apps - whether that’s Messenger, WhatsApp, WeChat, iMessage or others. While the company says that its more recent work has been focused on public conversations with updates to comments, posts and Stories, it doesn’t explain why Messages is no longer a priority.Ī likely reason, of course, is that the feature was under-utilized.